Complete User Guide - Everything you need to know
Create your account with username, email, and phone number
Add funds to your wallet via bank transfer
Select network, bundle, and enter recipient number
Monitor order status in your dashboard
To register a new account:
| Section | What you can do |
|---|---|
| Wallet Balance | View current balance and top up funds |
| Stats Cards | See total orders, spent amount, and data used |
| Action Buttons | Buy Data, Bulk Order, Top Up, Import Excel |
| Recent Orders | View your latest transactions |
| Filters | Search and filter orders by date, status, phone, network |
Place multiple orders at once using the bulk order feature:
phone_number capacity (space separated)
Coming soon - Import bulk orders from Excel files for even faster processing.
View all your wallet transactions:
| Status | Meaning |
|---|---|
| Pending | Order received, awaiting processing |
| Processing | Order is being processed |
| Complete | Data bundle delivered successfully |
| Error | Order failed - contact support |
If you're a reseller/partner, you can access our API:
Our REST API allows you to integrate data bundle purchases into your own applications.
| Endpoint | Method | Description |
|---|---|---|
v1/balance | GET | Get wallet balance |
v1/bundles | GET | Get available bundles with pricing |
v1/order | POST | Create a new order |
v1/order/status | GET | Check order status |
Q: How long does it take for my wallet to be credited after payment?
A: Once admin approves your payment request, funds are credited immediately. Approval typically takes 24-48 hours.
Q: What is the minimum deposit amount?
A: Minimum deposit is 5 GHS. Maximum deposit is 10000.00 GHS.
Q: Can I get a refund?
A: Refunds are processed only for failed orders. Contact admin for assistance.
Q: How long does it take to receive data after ordering?
A: Orders are processed instantly. You should receive data within 1-5 minutes.
Q: What if the data doesn't arrive?
A: Check order status. If status shows "Error", contact admin with your order number.
Q: Can I buy data for any network?
A: Yes, we support MTN, Vodafone, Glo, and AirtelTigo.
Q: I forgot my password. What should I do?
A: Click "Forgot Password" on the login page. Enter your email to receive a reset link.
Q: Can I change my username?
A: No, username cannot be changed after registration.
Q: Why am I getting logged out?
A: For security, sessions expire after 30 minutes of inactivity.
Q: How do I get API access?
A: Contact admin to be set up as an API partner. You'll receive your API credentials.
Q: Is there a rate limit?
A: Yes, default rate limit is 60 requests per minute.
Q: My API key was compromised. What do I do?
A: Regenerate your API key immediately from the API Access page. Old key will stop working.